Question 1

Are your devices certified and safe to use in a clinic?

Accepted Answer

We supply professional aesthetic equipment and can provide device-specific regulatory and technical information with your enquiry. Ask our team about the listing, intended use, operator requirements and training for your selected device. Your clinic should follow the device instructions and suitability assessment procedures.

Question 2

Do you provide training with each device?

Accepted Answer

Yes. Hands-on device training is included with equipment purchases. We will discuss training arrangements, your team’s experience and the resources available for your selected device, so you can plan confidently before delivery.

Question 3

Is finance available if I don't want to pay upfront?

Accepted Answer

Yes. We can introduce you to our finance partner to discuss options for your chosen equipment. Finance is subject to lender approval and terms. Request an indicative quote so you can assess repayments alongside your clinic’s expected bookings and operating costs.

Question 4

What's included when I purchase a device?

Accepted Answer

Your equipment business package includes device training, marketing resources, nationwide delivery, warranty and ongoing Australian technical support. Existing stockists can also access training videos, treatment guides and clinic resources through our portal. Included accessories and warranty terms vary by device, so request a written quotation setting out exactly what your package includes.

Question 5

Do you support clinics after the sale, or is it just the device?

Accepted Answer

Yes. Our Australian team provides ongoing technical support and equipment guidance after delivery. Your stockist resources include training videos, consultation and photography guidance, treatment guides and marketing materials. Ask us about the support arrangements for your chosen equipment.

Question 6

How quickly can I get a device delivered?

Accepted Answer

Nationwide delivery is included with equipment purchases. Timing depends on device availability, preparation and your location. Contact our team to confirm the delivery timeframe and training arrangements for your chosen equipment before ordering.

Question 7

I'm new to aesthetic treatments. Can I still get started?

Accepted Answer

Tell us about your experience, intended services and clinic goals. Training is included with equipment purchases, and we will discuss device-specific operator requirements and team preparation before recommending next steps. Your business package also provides marketing resources and ongoing support to help you prepare for launch.

Question 8

What do clients typically say about their results?

Accepted Answer

Results vary with the device, treatment area and individual client. A suitability assessment, realistic expectations and consistent clinical photography help your team plan and review treatment appropriately. Ask us for device-specific information and available examples so you can assess the service for your clinic.

Question 9

I'm already using another supplier's equipment. Is it worth switching to CoolSlimming?

Accepted Answer

It depends on your current equipment and clinic goals. We can compare treatment capacity, applicator options, consumable costs, training and support with your existing setup. Ultimate 360° includes 13 applicators and supports up to four treatment areas at once. Use our ROI calculator to explore your own booking and cost assumptions, then ask us for a written package quotation.

CoolSlimming Ultimate 360°

Medical-grade body contouring technology, built for clinic results.

CoolSlimming Ultimate 360°

Your device. Your training. Your complete business package.

Promotions, training clips & before/afters

Common questions from clinics