Question 1

Are your devices certified and safe to use in a clinic?

Accepted Answer

Yes. Our devices are TGA-listed, export-quality, and ISO 13485 certified, meeting the safety and quality standards required for use in Australian clinics and medical practices.

Question 2

Do you provide training with each device?

Accepted Answer

Yes, comprehensive training is included with every device purchase, so your team is confident and fully equipped from day one.

Question 3

Is finance available if I don't want to pay upfront?

Accepted Answer

Yes, we offer flexible finance options tailored to suit different business needs, so getting started doesn't require a upfront cost most of the time there is no deposit needed.

Question 4

What's included when I purchase a device?

Accepted Answer

Every purchase comes with the device itself, full training, and nationwide delivery. Depending on the device, this can also include applicators, warranty, many social media posts, advertising materials and ongoing technical support - our team can walk you through exactly what's included for the device you're considering.

Question 5

Do you support clinics after the sale, or is it just the device?

Accepted Answer

We support you for the life of the device - with ongoing technical support and business development guidance, so you're not left to figure things out alone once the device arrives.

Question 6

How quickly can I get a device delivered?

Accepted Answer

We offer fast nationwide delivery, so your clinic can be up and running with minimal downtime.

Question 7

I'm new to aesthetic treatments. Can I still get started?

Accepted Answer

Yes no prior training is needed. Our certified training is designed to support clinics at any experience level, and our team can talk you through which device and treatment approach best suits your business and clientele.

Question 8

What do clients typically say about their results?

Accepted Answer

Feedback across our devices is consistently strong as we only distribute the highest grade Medical Devices for optimal results- all clients are very pleased with their results that they come back to book additional areas or treatments.

Question 9

I'm already using another supplier's equipment. Is it worth switching to CoolSlimming?

Accepted Answer

Many of our clinic partners have made the switch and don't look back - typically citing better ease of use, stronger profit margins, and more consistent results. Our CoolSlimming Ultimate 360 device has the best ROI on any other device in the beauty industry with unlimited use and very minimal consumable cost. Our team is happy to talk through your current setup and whether a switch makes sense for your business.

CoolSlimming Ultimate 360° Fat Freezing

Medical-grade body contouring technology, built for clinic results.

Advanced medical-grade aesthetic technology for Australian clinics

CoolSlimming Ultimate 360°

Promotions, training clips & before/afters

Common questions from clinics